Accountability Through Oversight​

• Regulated care providers are monitored by bodies like the Care Quality Commission (CQC) and often work with Local Authorities, unlike self-employed carers.

• The CQC oversees health and care services in England and Wales, such as hospitals, home care services, supported living services, care homes, GP and dental practices and more. ensuring compliance with UK laws and standards through regular inspections.

• Regulated providers offer accountability and consistent quality, while private care arrangements, like self-employed carers, lack external oversight, leading to potential risks and varying care quality.

Insurance

• As a regulated care provider we must have the correct employers and public liability insurance policies in place giving you peace of mind if something goes wrong.

• Hiring a private carer directly can leave you without legal protection if disputes or incidents occur in your home.

Thorough Vetting

• We strictly follow the Health and Social Care Act and other regulations to deliver the highest standards of care.

• Our team undergoes thorough vetting, including criminal record checks, references, identity, right-to-work, and qualification verification.

• Rigorous screening and interviews help us hire the best, minimising risks and building a trustworthy team.

• Private care arrangements often lack this level of thoroughness.

Employment & Training 

• As a regulated care provider, we handle all aspects of employment—recruitment, HR, holidays, contracts, payroll, taxes, and insurance—saving you time and responsibility. Private care arrangements may leave you responsible for these areas.

• Our staff receive regular industry-approved training to ensure exceptional care and safeguard your well-being.

• Managers actively supervise teams to maintain safety, professionalism, and expertise—unlike private care, which often lacks oversight and formal training.

• Without proper training and management, private assistants risk errors in care, mishandling medication, or misusing equipment, potentially leading to harm or added costs for training.

Reliability

• Choosing a regulated provider like NuvoCare ensures expert care from a skilled and flexible team, ready to adapt as your needs grow.

• We can quickly arrange additional support, such as extra care workers, ensuring seamless service.

• Reliable schedules managed by qualified staff ensure uninterrupted care, even during staff absences.

• Private carer arrangements can lack reliability, with gaps in care due to time off or unforeseen issues.

• Single assistants may face fatigue from long hours and struggle to scale care as needs increase.

• With NuvoCare, your evolving care needs are met without disruption, staying with one trusted provider.

Fully-Managed Professional Services

• Relax knowing your service is fully managed, available 7 days a week, all year round. A manager is always just a phone call away to assist with your needs.

• Choosing a regulated care company means structured care from highly trained professionals, held to strict standards. Ongoing training equips staff to handle complex care needs with confidence, ensuring consistent, reliable support.

• Unlike private care with personal assistants, regulated companies can scale resources to meet changing needs seamlessly.

• NuvoCare maintains high standards through a professional code of conduct, regular assessments, quality checks, and management oversight, addressing any issues swiftly.

• Non-regulated care lacks standardised protocols, leading to inconsistent care. Personal assistants may not have the training or resources to provide specialised care or adapt to changing requirements effectively.

• Relying on a single assistant risks dependency, leaving you vulnerable if they leave their role.

• Regulated care companies comply with ICO data protection standards, safeguarding your privacy. Private assistants may lack oversight, increasing the risk of data breaches.